Privacy Policy

Effective Date: May 8, 2025 | Last Updated: December 9, 2025

1. Introduction

Alchemy Joy (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit https://alchemyjoy.com or participate in our in-person, online, hybrid, or digital services.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• a. Personal & Contact Information: Name, Email address, Phone number, Physical address, Date of birth, Information you provide through registration or intake forms.
• b. Health & Safety Information: Collected only when voluntarily provided for safe participation in wellness sessions, including: Physical limitations, Posture or mobility concerns, Health challenges affecting practice, Pregnancy disclosures, Emergency contact details.
• c. Billing & Transaction Information: Payment card details (processed securely by third-party processors such as Stripe or Momence), Purchase history, Membership or subscription details. We do not store full payment card numbers.
• d. Spiritual or Esoteric Input Data: When using our AI or spiritually oriented tools, you may voluntarily submit: Birthdate, birth time, and astrological details, Tarot selections or interpretations, Dream descriptions, Numerology inputs, Personal reflections for esoteric or intuitive-style readings. This information is used only to generate personalized insights and is not shared with external AI training models.
• e. Usage & Technical Information: Automatically collected through cookies or analytics tools: IP address, Browser type, Device type, Operating system, Pages viewed and time spent on the site, Click behavior and navigation patterns.

3. How We Use Your Information

We may use collected information to:

• Provide, personalize, and improve our wellness services.
• Customize spiritual or AI-generated insights.
• Safely conduct classes, workshops, or private sessions.
• Contact you in case of emergencies during sessions.
• Send booking confirmations, reminders, or service announcements.
• Deliver marketing emails or SMS (with your consent).
• Process memberships, payments, and account access.
• Comply with legal or regulatory requirements.

Your information supports your safety, learning, and overall experience.

4. AI & Automated Processing Disclosure

Some tools offered by Alchemy Joy—including tarot, astrology, numerology, dream interpretation, and personal-growth insights—may use AI or algorithmic processing to generate customized results.

Any data you input into these tools is used solely to fulfill your request and is not used to train external AI systems.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share data only with:

• a. Trusted Service Providers: Such as: Scheduling and booking platforms, Payment processors, Email and SMS providers, Cloud hosting providers, Analytics or reporting tools. These providers access your information only to perform services on our behalf and may not use it for their own marketing.
• b. Emergency Services: If a health concern or safety situation occurs during your participation.
• c. Legal Compliance: If required to comply with law, subpoenas, or valid government requests.

6. No Selling or Sharing of Personal Data

Alchemy Joy does not sell, trade, or share your data with third parties for profit or for their independent marketing purposes.

Any third-party processing is solely for delivering or improving our services.

7. SMS Text Messaging Consent

By providing your phone number, you may choose to opt in to receive SMS messages about:

• Class reminders
• Booking confirmations
• Service updates
• Exclusive events or offerings

You may opt out at any time by replying **STOP**.

Message and data rates may apply.

We do not share your phone number with third parties for their marketing.

8. Email Communications

By providing your email, you consent to receiving transactional emails (conformations, updates) and optional promotional emails.

You may unsubscribe at any time using the link provided in our communications.

9. Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools to:

• Enhance user experience
• Analyze site performance
• Support security features
• Enable remarketing or advertising campaigns

You may disable cookies in your browser settings, though some site features may not function fully.

10. Online Class & Virtual Session Security

For livestream or virtual classes (Zoom, etc.), we use secure meeting platforms.

While we take reasonable precautions, no digital platform is completely risk-free.

Please avoid sharing sensitive personal information during sessions unless necessary for safety.

11. Data Storage & Security

Your information may be stored on secure servers operated by third-party service providers.

We use encryption, SSL, secure platforms, and industry-standard security protocols.

No digital system is 100% secure, but we continually work to protect your information.

12. Data Retention

We retain data only as long as necessary for:

• Providing services
• Legal obligations
• Safety requirements
• Account management
• Analytical or archival purposes

13. Your Privacy Rights

GDPR (EU/UK)

You may request to:

• Access your data
• Correct inaccuracies
• Delete your information
• Restrict or object to processing
• Request data portability

CCPA (California)

California residents may:

• Request what personal data we collect
• Request deletion of personal information
• Ask whether data has been shared

Alchemy Joy does not sell personal information.

Requests may be submitted to [email protected].

14. Do Not Track Signals

Our website currently does not respond to “Do Not Track” browser signals.

15. Third-Party Links

AlchemyJoy.com may include links to other websites. We are not responsible for the content or privacy practices of those external platforms.

16. Children’s Privacy

We do not knowingly collect information from children under 13.

If you believe we have collected such data, please contact us for deletion.

17. International Users

By using this website from outside the United States, you consent to your information being transferred to and processed in the U.S.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The Effective Date will reflect the most recent version.

Continued use of our site after updates constitutes acceptance.

19. Contact Us

For questions, privacy concerns, data requests, or opt-out assistance, contact: Alchemy Joy, Email: [email protected], Website: https://alchemyjoy.com.