Privacy Policy

Effective Date: May 8, 2025 | Last Updated: June 23, 2025

1. Introduction

Alchemy Joy (“Company,” “we,” “us,” or “our”) respects and protects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, https://alchemyjoy.com, or participate in our services. By accessing or using our website, you agree to the practices described herein.

2. Information We Collect

We may collect the following types of information to provide and improve our services:

• Personal & Contact Information: Your name, email address, physical address, phone number, date of birth, and any other information you provide through registration forms.
• Health & Safety Information: Any health information you voluntarily provide, such as physical limitations or health challenges, to ensure your safety during sessions. We also collect emergency contact details (name, phone, email) for safety purposes.
• Billing Information: Payment details required to process transactions for our services, processed securely through our payment partners.
• Spiritual Input Data: Any personal or spiritual information you voluntarily share for use with our digital tools or esoteric offerings (e.g., astrological details, dream inputs).
• Usage Information: Technical data such as your IP address, browser type, operating system, device information, page views, and session duration, collected automatically when you visit our website.

3. How We Use Your Information

We may use your information to:

• Provide, personalize, and safely conduct our services.
• Deliver tailored spiritual insights, AI-generated reports, or digital tools.
• Contact you in case of an emergency during a session.
• Send emails or SMS updates with your consent.
• Process payments and send confirmations.
• Comply with legal obligations or requests.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Trusted third parties who assist with operations (e.g., payment processors, cloud hosting, or analytics tools).
• Legal authorities if required by applicable law.
• Service providers under confidentiality agreements for technical or marketing support.
• Emergency services, providing them with your emergency contact details if a health incident occurs during a session.

5. Text Messaging and SMS Consent

By providing your phone number and opting in, you agree to receive SMS messages related to your purchases, bookings, or inspiration-based promotions. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying “STOP” or contacting us at [email protected].When you provide your phone number to Alchemy Joy, you may choose to opt in to receive text messages for appointment confirmations and reminders, customer support follow-ups, or updates about new events, workshops, and services. You will always have the option to select which messages you wish to receive, and no opt-in boxes are pre-checked. All SMS communications comply with TCPA and carrier guidelines, and you can stop receiving messages at any time by replying STOP. Message and data rates may apply. Alchemy Joy does not share your phone number with third parties for their own marketing purposes.

6. Email Communications

When you provide your email address, you agree to receive transactional and promotional messages. You can unsubscribe at any time via the link in our emails or by contacting [email protected].

7. Cookies and Tracking Technologies

We use cookies, beacons, and tracking scripts to enhance user experience, track site usage and performance, serve retargeting ads and analytics, and store login or preference data. You may opt out of cookies through your browser settings.

8. Data Security

We employ encryption, SSL certificates, secure hosting, and payment protection measures. While we strive to safeguard your information, no system is fully immune to risks.

9. Data Retention

We retain personal and user-generated data only as long as necessary for service delivery, analytics, legal obligations, or user requests.

10. Your Privacy Rights

For EU/UK Residents (GDPR), you have the right to access, correct, or delete your personal data, and object to processing or request data portability. For California Residents (CCPA), you have the right to request what personal data we collect, request deletion of your information, and know whether your data has been shared (we do not sell). Submit privacy requests to [email protected].

11. Do Not Track Signals

Our systems currently do not respond to "Do Not Track" browser signals. You may opt out of tracking through cookie settings.

12. Third-Party Links

AlchemyJoy.com may include links to third-party websites or tools. We are not responsible for the content or privacy practices of those external platforms.

13. Children’s Privacy

We do not knowingly collect or solicit information from children under the age of 13. If you are under this age, do not submit personal data to our site or services.

14. International Visitors

By using this site from outside the U.S., you consent to your data being transferred to and processed in the United States under this Privacy Policy.

15. Changes to This Privacy Policy

We may revise this policy from time to time. Any updates will be posted on this page with a new effective date. Continued use of our site constitutes acceptance of the updated policy.

16. Acceptance of Terms

By using AlchemyJoy.com, you accept this Privacy Policy. If you do not agree, please discontinue use of our services and website.

17. Contact Us

For privacy questions, data requests, or opt-out assistance, contact: Alchemy Joy, Email: [email protected], Website: https://alchemyjoy.com.